Shipping policy
Shipping Policy
At Loomnari, we want your curtains, drapes, blinds, shades, valances, and window treatments to arrive safely and clearly. We currently ship orders within the United States only.
Please review our shipping policy before placing your order.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Processing time may be longer during holidays, high-volume periods, severe weather, or if an item requires additional handling.
Business days are Monday through Friday, excluding major holidays.
United States Shipping
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | $6 |
| Expedited Shipping | 3–5 business days | $20 |
| Express Shipping | 1–2 business days | $45 |
| Free Standard Shipping | 5–8 business days | Free on orders $100+ |
Delivery estimates begin after your order has been processed and shipped.
Free Shipping
We offer free standard shipping on U.S. orders over $100.
The free shipping threshold is calculated after discounts and before taxes, if applicable.
Shipping Area
Loomnari currently ships to addresses within the United States only.
At this time, we do not offer international shipping.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear after the carrier receives the package.
Multiple Shipments
If your order contains multiple items, they may ship separately depending on product size, warehouse location, carrier handling, or availability.
You may receive more than one tracking number for the same order.
Incorrect Shipping Address
Please review your shipping address carefully before placing your order.
If you entered an incorrect or incomplete address, contact us as soon as possible at:
We cannot guarantee address changes after an order has entered processing or shipment.
Loomnari is not responsible for packages delivered to an incorrect address provided by the customer.
Delayed, Lost, or Stolen Packages
Shipping delays may occur due to weather, holidays, carrier delays, incorrect address information, or high shipping volume.
If your tracking has not updated for several business days, please contact us with your order number and tracking number.
Loomnari is not responsible for packages marked as delivered by the carrier but reported missing or stolen. However, we will do our best to help with the carrier claim process.
Damaged Items During Shipping
If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.
Please include:
- Your order number
- Clear photos of the damaged item
- Photos of the packaging
- A short description of the issue
Once reviewed, we may offer a replacement, refund, or other resolution when eligible.
Contact
For shipping questions, contact us:
Email: support@loomnari.com
Address: 255 Cayucos Dr, Cayucos, CA 93430, USA
Support Hours: Monday–Saturday, 9:00 AM–8:00 PM GMT-7